Shipping Policy
Thank you for visiting and shopping at Great Ocean Starry Trading Limited. Below are the terms and conditions that constitute our Shipping Policy.
Processing Time
All orders are processed within [1–2 business days]. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Shipping | 3–5 business days |
| Expedited Shipping | 1–2 business days |
| International Shipping | 7–14 business days |
Delivery delays can occasionally occur.
Shipment to P.O. Boxes or APO/FPO Addresses
ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Great Ocean Starry Trading Limited is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Great Ocean Starry Trading Limited is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.